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Public Relations News
Public Relations News: Marketing versus Branding

By Terri Fassio, CT State Public Relations Co-Director

  February 1, 2022 --

Marketing  and  branding  both fall under the umbrella of public relations. People often use the terms interchangeably, but  in actuality, they are two different, yet import- ant concepts. Let’s take a look at the similarities and differences and how that applies to Granges.

We encounter brands every day. Coca Cola, McDonalds, Walmart, Ford and Chevrolet, and John Deere are all popular brands. You immediately recognize these brands and most likely use them in your daily lives. Every  individual  Grange is a unique brand. The Grange as a whole is a brand. Businesses are brands. Organizations are brands. The Grange, at its core, is a business. Brands are formed through the sum of all information regarding each business/organization.

Branding is the foundation of each business, organization and service, and reinforces how the public (often called your target audience) communicates with each business/ organization. It strategically encompasses the values, qualities and mission, and if strong, allows for the business, organization and service to be successful both financially and affectively. It’s the purpose a business exists. Branding is rooted in how the public interacts on an emotional level with business, organizations and services, and how people interpret what the organization “promises” to them.

Marketing is how businesses, organizations and services pro- mote themselves and communicate. A support system in a sense to the brand. It is getting in front of customers and members through methods such as publicity, advertising, social media and more, thus enabling growth, establishing reliability, a familiarity and trust within communities. Marketing contributes to the building of the brand, yet the brand itself is a larger entity than any specific marketing endeavor.

Branding is pull; marketing is push.  An article by MarketingDonut.co.uk explains it well.   “In essence, marketing is what you do to get your message or promise to customers, while your brand is how you keep the promise made through de- livery to customers and colleagues.” For example, marketing at the Grange level may introduce local communities  to  the  organization and its activities and events.  Marketing catches the public eye and encourages that person to go to the Grange Fair, meeting, dinner, con- cert, etc.  Marketing is influential. But it is the Grange brand that determines whether or not that same person will become a member and continue their membership for years to come.   Thus the term “brand loyalty.”

Compare joining the Grange to how you purchase your vehicle. Are you a Ford person? A Chevy person?  A Subaru person? Ask yourself why do you stick with one brand when purchasing your vehicles? A brand is built from many different pieces, but a positive experience and trust will ensure a life-long customer. Does your Grange encourage a positive experience and trust with your members?   Ask any Golden Sheaf member why they have remained a member of the Grange for over 50 years, and the answer will most likely be based on their experiences and loyalty to the Grange.

The strongest brands under- stand the branding versus marketing difference, and craft their businesses and organizations based on positioning and creative marketing strategies. At the end of the day, the Grange as a brand gives your members an experience filled with value, knowledge, and benefits. Marketing your Grange promotes the organization and helps to grow your membership. Each Grange should take some time to evaluate their brand - and how they use marketing. Strengthening the Grange foundation from its core will lead to brand loyalty, and thus membership growth. 

Drop us a line. We’re here to help! E-mail: publicrelations@ctstategrange.org  or information@ctstategrange.org .


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